This policy will help you understand why we may collect your
personal information, how it is used and what your rights are. It
will enable you to make an informed decision as to whether you give
us your personal information via the websites.
Where you are asked to provide personal information on our
websites, you will be prompted to read our Privacy Policy and
confirm that you have done so. You will also be required to confirm
your consent to the use of your information in accordance with our
policy.
When using our websites we ask you to read our Privacy Policy
fully and contact us if you have any questions.
How to contact us
If you have questions about our privacy policy, or want to see a
record of your personal information to check, correct, update or
delete it, please contact:
The Data Protection Officer, Oasis Healthcare Limited, Oasis
Healthcare Support Centre, Vantage Park, Old Gloucester Road,
Hambrook, Bristol BS16 1GW
How we collect your personal information
When you register with us we will only record personal
information with your knowledge and explicit consent. The personal
information you provide, which may include your name, email
address, phone and fax numbers, will depend on the product or
service to which you subscribe.
We receive your personal information in the following ways:
When you give us your
information
We collect information directly from you when you register for
services via our websites, over the phone or via post.
When we get your information
from other sources
We may acquire your information from reputable third party
companies who operate in accordance with the Data Protection Act
1998. You will have already submitted your personal information to
these companies and specifically given permission to allow them to
pass it on to other companies that provide similar or complementary
products and services to us.
When the website
automatically stores information
We collect certain types of information from your web browser via
'cookies' when you use our websites. You can choose to visit our
website anonymously and there are browser utilities to help you do
this. However, you should be aware that if you configure your
browser to 'disable cookies' then we would not be able to deliver
an enhanced and personalised experience, as we would not be able to
identify you.
How we use cookies
Cookies are small text files that are stored by your browser on
your computerís hard drive. We use them to enable us to identify
when you have returned to our websites, and to monitor what
services or products may be of interest to you. Our cookies will
not read or corrupt other information saved on your computer and
cannot be used to deliver viruses, or extract your personal
information.
How we use your personal information
We will use your information only to inform you about, or
administer Oasis Group products or services, where you have
expressly given your consent.
We use the information that we collect about you to notify you
about our news, products and services or special offers, process
payments and administer your policy and account. Using your
personal information also enables us to personalise and enhance our
online services to deliver a better experience for you. We also
monitor your website usage to help us develop the website design
and layout for your benefit.
Where your information is disclosed to companies outside the
Oasis group we will, where necessary, ensure that they adhere to
our Privacy Policy and the same data protection rules as us, and
handle your personal information accordingly.
Children
We do not now and do not intend to sell or market personal data
about you to third parties. Parents should be aware that
information knowingly given by children may be used for marketing
purposes. Oasis Healthcare encourages all parents to instruct their
children as to their responsibility for their personal data while
using the internet.
How we share your information with third parties
Sometimes, we work in partnership with other companies that
fulfil services on our behalf. For example, we use third party
companies to process credit card payments and provide marketing
services. We only provide them with access to personal information
that is needed to perform their particular business function.
Where your personal data is disclosed to companies outside the
Oasis Group we will, where necessary, ensure that they adhere to
our Privacy Policy and the same data protection rules as us, and
handle your personal information accordingly.
How we transfer your information
Your personal data will only be transferred between Oasis Group
locations, or Oasis Group locations and authorised third party
locations that meet adequate protection as stipulated in the Data
Protection Act 1998. Where required, we will ensure that
appropriate contracts are in place to secure the privacy of your
personal details.
How we make your personal information secure
We have implemented the appropriate security to protect the
personal information you disclose to us from loss, misuse,
unauthorised access, disclosure, alteration and destruction. All
personal information you provide to us is held on secure server for
as long as is reasonably necessary.
You should be aware that communications over the Internet, which
includes e-mails and registering on our websites, are not secure
unless they have been encrypted.
We protect personal information that you input via the Internet
on our websites by using Secure Sockets Layer (SSL) software to
encrypt the data.
However, email communication is not a secure medium. This poses
circumstances beyond our reasonable control, and means errors and
omissions in data can occur, for which we cannot accept any
responsibility.
We advise you to protect the confidentiality of your username
and password to prevent unauthorised access to any private
information. You should be aware that you are responsible for how
our websites are used when your username, password and any other
information, which helps to identify you, is entered to gain access
to secure webpages. This applies when you, or another unauthorised
party makes use of our websites. If you think that your username
and password, or any other information, which helps to identify
you, is not secure, or is being misused please notify:
The Data Protection Officer, Oasis Healthcare Limited, Oasis
Healthcare Support Centre, Vantage Park, Old Gloucester Road,
Hambrook, Bristol BS16 1GW
How we monitor communications
We may record or monitor telephone calls to and from
Simplyhealth Group companies for training purposes, and to help us
continually improve our products and services for you. We also
monitor incoming and out going email to enable us to protect our
internal business systems.
How we link to other websites
We will provide links from Oasis Group websites to other
websites that are not operated by the Oasis Group. Other websites
may also reference or link to our websites. You should be aware
that we are not responsible for the content or privacy practices of
any websites other than ours.
How to remove your personal information from our records
If you have subscribed to receive notification about our
products and services, you can request for your personal
information to be taken off our lists, so you donít receive any
further updates.
All our communications will offer you the opportunity to
unsubscribe at the time you receive them. Or, you can contact:
The Data Protection Officer, Oasis Healthcare Limited, Oasis
Healthcare Support Centre, Vantage Park, Old Gloucester Road,
Hambrook, Bristol BS16 1GW
Include your full name and address to be removed from our
subscription lists. You will be notified that your data has been
removed from our records. Please allow 7 days for this process to
be completed. If you have subscribed to our online policy services,
before we unsubscribe you, we will need to check there are no
outstanding transactions that require your personal data to
complete. We will notify you if transactions are unresolved and
when your data has been removed.
You should be aware that if you unsubscribed from our online
policy services, you would no longer be able to access your
information, or administer your policy online. If you have an
active policy with us, we will need to keep a record of your
personal details for as long as the policy is in effect.
How we update our policy
We will amend, or update, this policy occasionally, to keep it
up to date with current data protection and privacy laws, or to
reflect changes in our online business practices. We advise you to
check our Privacy Policy regularly, or when you notice that we have
issued new services or features on our website. We will publish
changes to our Privacy Policy online. Using our websites following
any amendments indicates your acceptance of these updates.